Self-service weighbridge: how unattended weighing works 30 August 2026

Technical weighbridge portal

Self-service weighbridge: how unattended weighing works

A self-service weighbridge allows the driver or authorised user to carry out the operations included in the weighing procedure without a member of staff being constantly present at the terminal. The difference from a conventional weighbridge is not how the truck's weight is measured, but how the user interacts with the installation, makes any required payment and receives the ticket.

I Bilanciai offers two dedicated solutions: a self-service station with a 7-inch touchscreen, integrated thermal printer and POS reader, and a station with a coin/token unit that can be used with coins, tokens or RFID badges.

Self-service can be useful for a public weighbridge, for installations with a high number of vehicle movements, or where it is not cost-effective to keep a person dedicated exclusively to every weighing operation.

However, it does not mean that the installation automatically becomes a fully robotic weighbridge. Number-plate recognition, cameras, traffic lights and barriers are separate functions and should not automatically be attributed to I Bilanciai self-service stations.

What changes compared with an operator-managed weighbridge

On a conventional weighbridge, a member of staff manages the operation from a separate station. With self-service, some of these activities are transferred directly to the user through the terminal.

The truck reaches the weighbridge, is positioned according to the site's procedure and the driver interacts with the station. Depending on the configuration, the user may pay by card, use coins or tokens, or use an RFID badge. The weighing is acquired and the terminal can issue the corresponding ticket.

The organisational advantage is that each normal operation does not have to be attended manually.

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How self-service weighing takes place

The exact procedure depends on the project, but it normally includes vehicle arrival, correct positioning on the weighbridge, interaction with the terminal, any required payment or identification, acquisition of the weight and printing of the ticket.

Ease of use also depends on the yard. The driver must understand where to stop, how to reach the station and how to leave the installation without interfering with other trucks.

The POS station

The I Bilanciai POS solution integrates a 7-inch touchscreen, thermal printer and payment by credit or debit card. It is designed for unattended operations and can be used as part of self-service weighing services.

For a public weighbridge, the advantage is immediate: the user does not have to obtain tokens and can pay directly by card, complete the weighing operation and receive the ticket at the same station.

The role of the touchscreen

At an attended installation, a driver's question can be answered by the operator. In self-service operation, the interface has to guide the user through the sequence.

This is particularly important when the weighbridge is used by different people, some of whom may be visiting for the first time. The design should therefore consider not only the electronics, but also the clarity of the procedure.

The printer and weighing ticket

The POS station includes a thermal printer; the coin/token solution also provides printing as part of the procedure.

The ticket allows the user to complete the operation without having to go to an office. For a public weighbridge, this is central to making the service genuinely independent.

The coin/token solution

The I Bilanciai self-service coin/token unit can use coins, tokens or RFID badges and is also intended for weighbridge applications.

These methods allow the service to be organised according to the type of user. Coins and tokens can be used for occasional access, while an RFID badge can be incorporated into procedures for repeat users.

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POS or coin/token unit

POS is particularly practical when the service is used by occasional users who can pay directly by card. The coin/token unit can be useful where the operator wants to work with coins, tokens or badges.

The choice should start from user behaviour and the service model, not just from the price of the terminals.

An RFID badge does not read the number plate

In the I Bilanciai solution, the function concerns RFID badges that can be used with the self-service station. This is not the same as a system that automatically recognises the truck by reading its number plate.

Automatic number-plate reading requires different technologies and logic. RFID, vehicle recognition and ANPR should not be used as synonyms.

Self-service and automation are not exact synonyms

A weighbridge can be self-service without automatically controlling every aspect of traffic.

The terminal allows the user to carry out the intended procedure independently, but it does not automatically imply gates, barriers, traffic lights, cameras or number-plate recognition.

If the objective is to automate the entire entry and exit flow, the project must be broader than the choice of terminal alone.

Self-service public weighbridge

A public weighbridge is one of the most natural applications for self-service.

The service can be used by drivers, companies, farmers and other users who need to know the weight of their vehicle without relying on the constant presence of an operator.

The POS station combines payment and printing; the coin/token unit accepts coins, tokens or RFID badges.

Self-service within a company too

The same principle can be used in an industrial or logistics facility.

If many vehicles have to carry out repetitive operations and the presence of a dedicated operator adds no value to the process, some activities can be assigned to the driver.

Payment is not necessarily the centre of the project: identification, printing and connection with weighing management may become more important.

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First and second weighing

A weighbridge can be used for a single reading or as part of a double-weighing process.

Where the latter is to be made self-service, the two readings must be correctly linked to the same operation. I Bilanciai Weighbridge software manages single and double weighings, but integration with self-service must be defined for the specific configuration.

It should therefore not be assumed that every self-service terminal automatically includes all software functions.

The yard must be designed for an independent user

When an operator is present, many difficulties can be resolved with a simple instruction. In a self-service installation, the route and signage must make the procedure understandable.

The driver must know where to position the vehicle and be able to use the terminal without awkward movements. The location of the station in relation to the cab, surrounding traffic, queues and the exit route after weighing should be assessed together.

All I Bilanciai weighbridges are made to measure, so the structure can be designed in coordination with the way the self-service function will be used.

If the yard already exists

In an operating facility, the starting point should be access routes, direction of travel, weighbridge position and the actual behaviour of trucks.

Photographs and a site plan help determine whether the driver can reach the terminal comfortably and whether the chosen position interferes with traffic flow.

How much a self-service weighbridge costs

There is no single price because the terminal is only one part of the installation.

The total cost depends on the made-to-measure weighbridge, installation type, civil works, electronics and the selected terminal. POS and coin/token units are different configurations; any software requirements further change the project.

WANT TO KNOW HOW MUCH YOUR WEIGHBRIDGE WILL COST?

Describe the vehicles, yard and intended use: the I Bilanciai team can identify the configuration that should be assessed in more detail.

Does self-service eliminate staff completely?

No. It reduces the need for a member of staff dedicated to every individual weighing operation, but administration, maintenance, exception handling and user assistance when required still remain.

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POS / coin-token unit comparison

AspectPOSCoin/token terminal
Independent useYesYes
CardsYesNo
CoinsNoYes
TokensNoYes
RFID badgeNot specified for the POS stationYes
Touchscreen7 inchesDedicated station
PrintingIntegrated thermal printerAvailable
Use with weighbridgeYesYes

When self-service genuinely makes sense

Self-service is useful when it solves a real operational problem: a service open to external users, a high number of vehicle movements, no dedicated staff, or the need to manage payment and ticket issue independently.

When there are few operations and a member of staff is present anyway, adding automation can increase complexity without providing a proportionate benefit.

QUICK ANSWERS

Frequently asked questions

The driver positions the vehicle on the weighbridge and uses the terminal. Depending on the configuration, the user can pay by POS, coins or tokens, or use an RFID badge. The system acquires the weighing and can print the ticket.

Yes, if the weighbridge is correctly sized and the procedure is designed for self-service. All I Bilanciai weighbridges are made to measure.

The POS station accepts credit or debit cards; the coin/token unit can use coins, tokens or RFID badges.

Yes. The POS station includes a thermal printer and the coin/token solution provides printing as part of the procedure.

No. The badge is a credential used in the self-service procedure and is not the same as automatic number-plate reading.

This is not a function that should automatically be attributed to the solutions described. Number-plate recognition is a separate technology.

Not necessarily. It means that the user can independently carry out the operations provided by the terminal.

The process can be designed for this, but the two readings must be linked correctly. Weighbridge manages single and double weighings; the self-service configuration must be defined within the project.

It depends on the existing weighbridge, electronics, terminal and functions required. Compatibility must be checked technically.

The terminal can operate without a dedicated operator, but actual 24/7 availability depends on the organisation and accessibility of the site.

Technical sources

  • Self-service Weight Indicator with POS Reader — I Bilanciai
  • Self-service Weight Indicator with Coin/Token Unit — I Bilanciai
  • Weighbridge — Weighbridge Management — I Bilanciai

Last technical review: 1 September 2026. Published by I BILANCIAI S.r.l.

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